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FIOS TV Multiroom DVR Hardware
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I just had FIOS installed three weeks ago, and I am very unhappy with my DVR's capacity. Through some research it appears that I was given old equipment (Grey Motorola QIP64116-2) that has a small hard drive and is not upgradable. Do I have any recourse with verizon to demand the current HD Multi-room DVR (The Black Motorola with the 500 gB HDD)?
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Re: FIOS TV Multiroom DVR Hardware
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Called up Customer Service, and they were very gracious, immediately putting in an order for me to return and pick up my new DVR at the local store free of charge.
Thanks Verizon.