×

Switch Account

FIOS TV One - Set-top box goes into idle mode after a period of inactivity

Reply
Highlighted
Contributor
Contributor
Posts: 4
Registered: ‎05-07-2017

FIOS TV One - Set-top box goes into idle mode after a period of inactivity

Message 1 of 2
(270 Views)

I recently upgraded my service to "FIOS TV One".  The Verizon technician swapped out the large ONT box in my closet for a much smaller device as well as replacing my set-top box/DVR with a smaller unit and a new remote with voice control.

 

I ran into an issue with my TV service going into IDLE mode after a period of inactivity.

 

I want to share the solution I found.

 

Press the Menu button on the Remote. Then navigate as follows:

Settings--> System-->Fios TV One Settings-->Auto Power Off

1 REPLY 1
Highlighted
Administrator Administrator
Administrator
Posts: 1,218
Registered: ‎12-09-2014

Re: FIOS TV One - Set-top box goes into idle mode after a period of inactivity

Message 2 of 2
(164 Views)

@themachinestops  Thank you for providing the solution you found.  😊



Nilsa
Community Manager

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.