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FIOS TV Self Install

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Contributor
Contributor
Posts: 4
Registered: ‎12-17-2017

FIOS TV Self Install

Message 1 of 3
(858 Views)

Hello--

 

I currently have FIOS Internet/Phone and Direct TV.  I ordered FIOS TV and have received the install kit.  A couple questions:

 

1.  My "install date" is Jan 8th.  Do I need to wait until that date for the install or can I do it sooner if I have received the equipment?

 

2.  I'd like to verify that I'm going to be able to do this install by simply disconnecting the two Direct TV STBs and replacing them with the FIOS STBs. I assume I'll also have to disconnect the Direct TV home adaptor (which is plugged into my FIOS router and runs a coax cable to a  two way splitter.  

 

PB

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,825
Registered: ‎11-04-2008

Re: FIOS TV Self Install

Message 2 of 3
(813 Views)

If you have the equipment, give it a try.

How are you getting Internt today? Coax or Ethernet?

If ethernet, you will need to run a coax from ONT to splitter that conencts to router as well as runs to each STB.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Gold Contributor I Gold Contributor I
Gold Contributor I
Posts: 210
Registered: ‎01-01-2018

Re: FIOS TV Self Install

Message 3 of 3
(807 Views)

If it is new service, your order is a self install, and you start date is Jan 8th, once you get the equipment hooked up, you can call into Tech Support and they might be able to help with getting everything turned on.

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