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06-14-2009 08:43 PM
06-14-2009 11:37 PM
I have my MR HD DVR hooked up with Composite Cables to my TV and an Optical Toslink to my Receiver and have not noticed any louds beeps or oter sounds while watching TV.
Could it be something with the HDMI Interface on the FIOS HD Boxes ?
06-15-2009 05:18 AM
06-15-2009 07:46 AM - edited 06-15-2009 07:47 AM
... There is a menu selection in the HD stb to change the audio output to surround, stereo and mono. I am not sure if changing that would stop the beep but it would eliminate the surround sound system, dvr and TV if changing the box to stereo stops the noise. Just a thought.
FWIW - I believe (not positive) that those settings only affect the analog outputs (red and white RCA jacks). The coice of "surround" engages an internal surround simulator only.
06-15-2009 06:08 PM
06-21-2009 05:16 PM
Ok so what is the official fix? I've checked several websites across the internet -- there doesn't seems to be an official fix as someone else claimed a new box didn't fix their problem....why doesn't a Verizon technical rep that is moderating these boards please respond? My wife wants to cancel our service - it is THAT bad (ESPN is the worst).
06-21-2009 05:23 PM
I apologize, but unfortunately we cannot answer that question. A forum moderator’s job is to maintain the forum itself, so we are typically unable to access accounts or provide support information on an individual basis. This is a user helping other user forum. While there are some Verizon employees that occasionally post on the boards, this particular issue may not be in their realm of expertise.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.
06-21-2009 08:24 PM
I understand the purpose of a user forum -- and where issues are "customer specific" and the customer has the ability to control or influence, or is looking for specific advice / opinions about a specific service or offering from other users, your response makes sense.
However when a technical malfunction is raised in a user forum about an underlying product or service, that is all-together another issue. I'd suggest it's more common in this instance for the product or service provider to comment / add clarity / show the issue is being worked, etc. - as the fix and recommendation is solely the responsiblity of the product or service provider. (e.g. there is no "customer choice" for fellow users to influence -- this is a technical glitch with FiOS -- and customers experiencing this should have the issue resolved the same way)
07-23-2009 08:19 AM
07-23-2009 01:44 PM