Verizon FIOS recently added Zee TV, Sony Entertainment to the list.
The problem is when we record any ZEE TV serials/programs on DVR (Digital Video Recorder) and then try to watch it, it doesn't allow fast forward or rewind option.
Sony Entertainment channel has no problem.
It is only ZEE TV which has this issue. After long discussion with verizon technical team they concluded that ZEE TV is sending those program as copyrighted and thus we can not use any DVR functionality.
"Dish Network" provider doesn't have the same issue. It allows to rewind/fast forward programs for ZEE TV. It is only "verizon FIOS" service and "ZEE TV" channel. Verizon's other south asian channels like "Sony" and "TV Asia" are fine and allows rewind/fast forward options.
Is anybody else experiencing this ?
Solved! Go to Solution.
It happens to any and all recorded program for this particular channel (Zee TV).
Rest of all channels are fine with DVR recording as well as live recording (FF, REW, Pause etc). That's the reason I think it is not STB or DVR (hardware) issue.
I have 2 HD DVR at home and both of the boxes experience same problem.
Any recorded programs on ZEE TV is not able to use any DVR functionality.
We used to finish watching 1 hour recorded program just under 20 minutes by skipping most of the ads. Now we have to go through entire 1 hour to watch that recorded program.
It is wasting lot of our time and we are almost on the edge of thinking going back to dish (which has no issue for recording zee tv programs).
Verizon is going to lose lot of customers if this problem doesn't get fix on time.
I agree that there is no evidence of losing customers.
But verizon has done big marketting about these "Indian" channels to targetted audience.
If they come to know about this problem then they won't subscribe.
I have several friends who asked me about switching to verizon from dish and I am holding all of them for this reason.
"Zee TV" is prime channel for all Indian community and price $34.99 per month justifies it.