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That option is not listed.
The options that are listed:
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report abuse
any suggestions?
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Hi jeap,
No worries. I have removed the accepted solution for you.
Regards,
Kathleen
Verizon Forums Team Administrator
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As for what I was told by the salesman - he said:
-We would be receiving the Sports channel free for two years.
-We would be getting HBO as part of the movie package (free for 3 mos.).
-We would be able to use our one DVR (we also have two standard boxes - one of the standard's should have been free also) on both of the tvs. He said we would be able to record from the one DVR on both tvs.
The Sports package I'm not quite sure if there was a promotion for 2 years free.
You should have received the HBO and Movie package for free for 3 months that is correct.
The DVR would have had the Multi Room function you will be able to View the content from the DVR but you would not be able to create a Recording remotly from that box.
also we removed the post marked solution.
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I didn't get HBO - so now what? The guy wrote on the contract that I was getting SportsChannel for two years. So what I'm saying
is that VZ doesn't care that their employee lied about what I was receiving? Am I correct?
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Jeap
I can certianly see why would be frustrated if you would please pm me your contact info so that I can see what I can do to get this resolved for you as quickly as possible. I will be upfront with you Verizon does care if bad or incorrect information gets out to our customer's.
Please let me know.
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So it was a scam, right? I'm sure he gets a nice commission for lying to people like me. My issue now is that I can't
believe Verizon let's this happen without doing something for me. I'm sure the same guy is walking the neighborhoods doing the
same thing to other people.
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What contact info are you talking about? Do you mean all the communication by email that I've received from Verizon?
I can forward you all the emails they've sent me, if so.
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I'm referencing your phone # and such so I can see what I can get done for you