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FIOS remote volume control problem with receiver

Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎02-09-2011

FIOS remote volume control problem with receiver

Message 1 of 2

I cannot get volume control of receiver/surround sound with new remote. (TV and STB buttons at top) It scrolls across screen but does no change volume. The old remote controlled volume fine. Remote works fine for all tv functions, ie. on/off, mute, a/v inputs. Now only can control volume with old remote  Do I need the other remote with buttons at top for TV, DVD, Aux. etc?

Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: FIOS remote volume control problem with receiver

Message 2 of 2

yes you need the four button remote you can buy one real cheap at    I think verizon stopped offering the free four button remote 

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