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FIOS tech support is so HORRIBLE! I cannot get assistance.

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rd18
Contributor
Contributor
Posts: 2
Registered: ‎05-08-2018

FIOS tech support is so HORRIBLE! I cannot get assistance.

Message 1 of 2
(447 Views)

I have been placed on HOLD for over an hour two days in a row. I do not have TV service & their is no one to help

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GaryDM
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Posts: 2,039
Registered: ‎07-06-2016

Re: FIOS tech support is so HORRIBLE! I cannot get assistance.

Message 2 of 2
(439 Views)
Hi rd18,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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