FIX YOUR SERVICE AND CUSTOMER SERVICE!!!!!!!!!!!
MADDDDDDD
Newbie

Verizon keeps sending me broken DVR boxes (4 times total). Each time I call to complain, they try to make me pay for for a new one or cause me an inconvenience in order to fix the problem. When I ask to speak to a supervisor, they hang up on me. Please help.

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Re: FIX YOUR SERVICE AND CUSTOMER SERVICE!!!!!!!!!!!
TonyaD_VZ
Contributor - Level 3

 

We sent you a message on our private support board to assist you  and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you. 

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