Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Failing dvr was replaced,new dvr shows external drive as empty

Reply
Contributor
Contributor
Posts: 1
Registered: ‎09-23-2012

Failing dvr was replaced,new dvr shows external drive as empty

Message 1 of 2
(465 Views)

I had several recordings on my external sata drive before getting my dvr replaced.  Now it shows the external as empty.  How do I get it to show my recordings on my external?

1 REPLY 1
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: Failing dvr was replaced,new dvr shows external drive as empty

Message 2 of 2
(451 Views)

@racefan6 wrote:

I had several recordings on my external sata drive before getting my dvr replaced.  Now it shows the external as empty.  How do I get it to show my recordings on my external?


You can't.

 

As has been said many, many times here and other places, the external drive is "married" to the DVR on which it is formatted, and it cannot be accessed by another DVR. To use the external drive with the new DVR you must format it with that specific DVR, and of course any data that is on it will be erased.

 

If you still have the old DVR, and if it works, you could hook that back up and then you would be able to access the recordings.

 

That is just the way it works, at least for now. Hopefully some time in the future Verizon will deliver some way to connect the external drive to a different DVR and access recordings from the prior DVR. But not now.

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.