Re: Fast Forward by "Chapter" in DVR
Nilsa_VZ
Community Manager
Community Manager

The respective teams are fully engaged and reviewing all of feedback received as it pertains to the new changes.

We apologize for this inconvenience and thank you for your patience while we work on analyzing  the feedback. 

Thank you. 


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Nilsa
Community Manager

Community Manager
Community Manager II
Re: Fast Forward by "Chapter" in DVR
stefran1
Newbie

Really bad for you to take away a feature I use on a daily basis.  Is there any status on putting it back in?

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Re: Fast Forward by "Chapter" in DVR
kimiata901
Enthusiast - Level 2

Pressing the scroll button (I assume that's what you mean) does nothing for me.

If I press the right arrow, I can go ahead in the 30 second chunks or back in 10 second chunks, but I could always do that and I used it frequently. Doesn't help much if you want to get close to the end of the show, though.

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Re: Fast Forward by "Chapter" in DVR
kimiata901
Enthusiast - Level 2

What voice remote are you using? I tried it with my Samsung voice remote, but it says it can't do that.

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Re: Fast Forward by "Chapter" in DVR
Steve1310
Newbie

Just stating, I have this issue as well. Bummer. 

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Re: Fast Forward by "Chapter" in DVR
Topdog671
Newbie

Same issue. It was a function that I used quite often especially when watching DVR'd sporting events. I DVR  the NFL Redzone, which is the main reason I have FIOS. The loss of the chapter function is making re-think my options.

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Re: Fast Forward by "Chapter" in DVR
Baltimorefiosfa

Very disappointed xhaptering was removed.  It was incredibly useful and I used it daily.  Now I have to waste time fast forwarding to the end of a long show.  This us a downgrade, please bring it back!!!

Thank you,

Ed

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Re: Fast Forward by "Chapter" in DVR
Bellelune
Newbie

The upgrade was a downgrade as far in my opinion.   Chaptering is gone and new popups nothing but annoying. 

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Re: Fast Forward by "Chapter" in DVR
Southern2356
Enthusiast - Level 3

It's back!

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Re: Fast Forward by "Chapter" in DVR
A_A
Enthusiast - Level 2

Did you have to reboot the box to get it back?

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