Fast Forward by "Chapter" in DVR

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Administrator Administrator
Administrator
Posts: 1,245
Registered: ‎12-09-2014

Re: Fast Forward by "Chapter" in DVR

Message 31 of 45
(1,085 Views)

The respective teams are fully engaged and reviewing all of feedback received as it pertains to the new changes.

 

We apologize for this inconvenience and thank you for your patience while we work on analyzing  the feedback. 

 

Thank you. 



Nilsa
Community Manager

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Contributor
Contributor
Posts: 1
Registered: ‎10-13-2020

Re: Fast Forward by "Chapter" in DVR

Message 32 of 45
(1,034 Views)

Really bad for you to take away a feature I use on a daily basis.  Is there any status on putting it back in?

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Contributor
Contributor
Posts: 4
Registered: ‎12-13-2011

Re: Fast Forward by "Chapter" in DVR

Message 33 of 45
(976 Views)

Pressing the scroll button (I assume that's what you mean) does nothing for me.

If I press the right arrow, I can go ahead in the 30 second chunks or back in 10 second chunks, but I could always do that and I used it frequently. Doesn't help much if you want to get close to the end of the show, though.

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Contributor
Contributor
Posts: 4
Registered: ‎12-13-2011

Re: Fast Forward by "Chapter" in DVR

Message 34 of 45
(977 Views)

What voice remote are you using? I tried it with my Samsung voice remote, but it says it can't do that.

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Contributor
Contributor
Posts: 1
Registered: ‎10-14-2020

Re: Fast Forward by "Chapter" in DVR

Message 35 of 45
(873 Views)

Just stating, I have this issue as well. Bummer. 

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Contributor
Contributor
Posts: 1
Registered: ‎10-14-2020

Re: Fast Forward by "Chapter" in DVR

Message 36 of 45
(865 Views)

Same issue. It was a function that I used quite often especially when watching DVR'd sporting events. I DVR  the NFL Redzone, which is the main reason I have FIOS. The loss of the chapter function is making re-think my options.

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Contributor
Contributor
Posts: 1
Registered: ‎10-19-2020

Re: Fast Forward by "Chapter" in DVR

Message 37 of 45
(733 Views)

Very disappointed xhaptering was removed.  It was incredibly useful and I used it daily.  Now I have to waste time fast forwarding to the end of a long show.  This us a downgrade, please bring it back!!!

 

Thank you,

Ed

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Contributor
Contributor
Posts: 1
Registered: ‎10-21-2020

Re: Fast Forward by "Chapter" in DVR

Message 38 of 45
(246 Views)

The upgrade was a downgrade as far in my opinion.   Chaptering is gone and new popups nothing but annoying. 

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Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎10-09-2020

Re: Fast Forward by "Chapter" in DVR

Message 39 of 45
(233 Views)

It's back!

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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎08-05-2020

Re: Fast Forward by "Chapter" in DVR

Message 40 of 45
(224 Views)

Did you have to reboot the box to get it back?

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