Fast forwarding problems with 1.9 update

Reply
Highlighted
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎10-11-2011

Fast forwarding problems with 1.9 update

Message 1 of 5
(1,015 Views)

I was wondering if anyone else is having problems fast forwarding a show since the update. When I am fast forwarding it often skips the commerical break and the show up to the next break on anything more than 2x forward. It does this more while viewing DVR programs from the other DVR. It is also stopping the show with 10 seconds left of recording.

4 REPLIES 4
Highlighted
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Fast forwarding problems with 1.9 update

Message 2 of 5
(982 Views)

If rebooting the box (done by unplugging power cord for 30 seconds then plugging back in) does not fix your problem, please send a private message. This way we can look into this for you.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Highlighted
Gold Contributor VII
Gold Contributor VII
Posts: 2,323
Registered: ‎08-05-2008

Re: Fast forwarding problems with 1.9 update

Message 3 of 5
(978 Views)

As a beta tester I had reported (as had some others) a problem with overshoot on anything greater than 2x FF with playback while recording (this with an external drive at least).  This issue was not resolved in release 1.9a as it still occurs.  Don't know if it is being addressed in 1.9.1 (whenever that will be released) as it has not, to my knowledge) been sent to any of the existing beta testers.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎05-28-2012

Re: Fast forwarding problems with 1.9 update

Message 4 of 5
(810 Views)

It's been a year since someone reported this bug. I'm guessing it's uncommon since I don't see many reports of it, but our fast forward and skip forward commands work erratically on all set top boxes: sometimes they work normally but about 20% of the time they go far beyond where they should - you think you've fast forwarded or skip forwarded 30 seconds of so, and you've actually leapt 10 minutes ahead.   Rewind functions seem to operate more normally.

Highlighted
Gold Contributor VII
Gold Contributor VII
Posts: 2,323
Registered: ‎08-05-2008

Re: Fast forwarding problems with 1.9 update

Message 5 of 5
(785 Views)

After receiving the 1.9.1 update (in VHO8) the problem of FF continuing minutes past the point in which I hit the play button seems to be resolved.  I have treid alll the scenarios in which I had observed this (the worst was plying back a show while recording 2 others.  Never had an issue with the skip function and still don't.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.