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FiOS DVR loses connection to the network after Fios Gateway Router upgrade - VERY FRUSTRATED!!!
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My Router
Model Number: 9100EM
My Current Plan Details
- Multi-Room DVR
- Set Top Box
- DVR Provisioning
- Analog Video service
- Digital Video service
- Video on Demand Service
- FiOS TV Prime HD
DVR: Family Room 0000307681052203
My ProblemThis has been happening for a few weeks now... our DVR loses connection to network, seems to shut off, tv goes to a light gray screen, performs some sort of download and then and shows the verizon logo on tv. This process typically takes 5 mintues to complete and on occasion has happened 2-3 times in a row. This happens very sporadically and typically in the evenings. We have been on this old hardware for quite some time and have had no issues with it, until lately.