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FiOS HD-DVR crashing since adding external eSATA drive

FiOS HD-DVR crashing since adding external eSATA drive

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rickpoole
Contributor
Message 21 of 25
(1,435 Views)

There is an important point that Verizon does not explain about using regular computer hard drives as eSata drives with DVRs.  There are special drives for DVRs that have different firmware from normal computer hard drives.  The main difference is the special DVR drives guarantee to handle X simultaneous streams without interruption whereas the normal computer hard drives do not guarantee any uninterrupted streams.  The ones Verizon tested all insure 2 uninterrupted streams.  IIRC the drive models have something like AVR as part of them, which is different than the similar computer hard drives.  I believe the Western Digital website had a decent explanation of why these drives are special.

Quaker
Copper Contributor
Message 22 of 25
(1,429 Views)

@rickpoole that's very helpful.  I didn't know that and wish Verizon would just tell us that instead of assuming that their customers aren't intelligent enough to handle the information.

 

For the record, after seven months my eSATA drive that was crashing almost daily at first is now mostly stable.  I still get occasional crashes, but it's less than once a month and I am living with that.  Not sure why it stabilized like that.  

Underst8
Contributor
Message 23 of 25
(1,255 Views)

Thanks for the tip rickpoole, you got me searching and:

 

Western Digital drives with model numbers beginning AV-GP are "Ideal for PVRs, DVRs, set-top boxes (STBs), and surveillance video recording" and are "Optimized for smooth, continuous digital video playback of up to twelve simultaneous HD streams." http://www.wdc.com/en/products/products.aspx?id=150

 

Seagate has a new Pipeline series designed specifically for HD video storage and playback. Those model numbers seem to all end in CS. http://www.seagate.com/internal-hard-drives/consumer-electronics/pipeline-hd/

 

 

I'm going with the enclosure mentioned by ILikeFIOS:

 

$39 - Rosewill METAS Aluminum / Plastic 3.5" USB3.0 & eSATA External Enclosure
http://www.newegg.com/Product/Product.aspx?Item=N82E16817182245

 

And the Western Digital AV-GP WD20EURS 2TB since it's less expensive than the Seagate 2TB and the FIOS dvr doesn't need the extra streams anyway.

http://www.newegg.com/Product/Product.aspx?Item=N82E16822136783

InFoman
Contributor
Message 24 of 25
(1,140 Views)

Just be sure any external drive you add is rated 24/7 AV. Do not use a data drive. The WD family of drives with this spec is: WD AV-GP. I went with a WD20EURS drive (2TB) and it is working fine I initially tried using a WD20EARS green drive and it DIDN'T..

InFoman
Contributor
Message 25 of 25
(1,140 Views)

Just be sure the drive is rated 24/7 and is for AV use and you should be ok. AV drives do NO error correction and that is what you want for streaming video.. I went with a WD20EURS and it works fine.

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