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FiOS Mobile App to control STB has stopped responding?

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Contributor
Contributor
Posts: 3
Registered: ‎09-14-2017

FiOS Mobile App to control STB has stopped responding?

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I was using my app yesterday to change the channels, so I do not know what exactly happened, as there appears to be no updates to the app itself, but I am unable to get the App to load on my phone at all without it crashing! I have uninstalled, rebooted the phone, and then reinstalled the app,  and NOTHING. It crashes still. It doesn't matter if I allow internal storage or SD Card storage for my data and such, it still crashes!

 

My OS on my phone is Android 7.0 (Nougat) Is there a glitch somewhere within the app or what have you.. or is it my phone?

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Contributor
Contributor
Posts: 1
Registered: ‎09-14-2017

FiOS mobile no longer works on my android tablet

Message 2 of 4
(657 Views)

Repeatedly get message that it stopped and app shuts down.  I have an android 6 platform. I can't watch any of my DVR shows now, and I pay a lot of money each month.  Please tell me how to fix this!

gained locator Verizon.net

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,876
Registered: ‎11-04-2008

Re: FiOS mobile no longer works on my android tablet

Message 3 of 4
(637 Views)

Have you tried removing and reinstalling?

I use FiOS mobile app on my Samsung tablet with no issues.


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Bronze Contributor II
Bronze Contributor II
Posts: 88
Registered: ‎10-09-2008

Re: FiOS mobile no longer works on my android tablet

Message 4 of 4
(607 Views)

same thing happened to me last night, but it was okay this morning

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