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I have tried many things like reinstalling app on my iphone 4s or disconnecting power to box but i cant get pass the "error "network connection to fios services timed out" everytime i would like to schedule recording on my dvr using iphone. Yet I can use the app to change the channels and browse the guide using the iphone. it has been like 4-5 months and i cant get that to work and verizon customer support wont help. I have called like 8-9 times just to have one issue solved with autopay. Please help anyone.
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I'm on a galaxy nexus running 4.2.1
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I have had this problem for a year or so - ever since an app upgrade. Had given up but just had to factory reset my phone (Samsung Galaxy S 3) (work issues not the D3!) so I thought I would try again.
I know that the logon is correct because I can see billing info AND I signed in to this forum with it.
It was the BEST Verizon app & I wish I could get it to work!
Thanks
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For several months now I haven't been able to login with my phone (LG Nexus 4) or tablet (Nexus 7). I keep on getting an error that my user name and.or password is incorrect. I know that not the case because I've carefully inputed in to make sure its right. I also tried with a Samsung Galaxy S III and it worked. So it appears it only works on some phones. But I downloaded the app from the market. Please help.
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There is another thread on this problem, with a reply from Verizon. See the thread "FiOS Mobile Remote for Android."
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Have called many times. Always told to reboot set-top box and then run self-diagnostics. This works for about 1-2 weeks and then stops working until I do the reboot/diagnostics dance again. This is not an efficient fix for this bad app.
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Does anyone out there have a clue? I also get a screen asking to accept terms and conditions every time I try to open the Verizon mobile app. Hey Verizon don't offer apps that don't work!!
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Where on the website do you accept the T&C?
@EileenN wrote:
You have to go on the Verizon website and accept the terms and conditions there for this app. I went through this same problem and that fixed it ask tech support but you need a high level tech support person who knows what they are doing!
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