01-03-2013 06:46 PM
I have tried many things like reinstalling app on my iphone 4s or disconnecting power to box but i cant get pass the "error "network connection to fios services timed out" everytime i would like to schedule recording on my dvr using iphone. Yet I can use the app to change the channels and browse the guide using the iphone. it has been like 4-5 months and i cant get that to work and verizon customer support wont help. I have called like 8-9 times just to have one issue solved with autopay. Please help anyone.
01-05-2013 02:05 PM
01-19-2013 11:12 AM
01-24-2013 09:59 AM
For several months now I haven't been able to login with my phone (LG Nexus 4) or tablet (Nexus 7). I keep on getting an error that my user name and.or password is incorrect. I know that not the case because I've carefully inputed in to make sure its right. I also tried with a Samsung Galaxy S III and it worked. So it appears it only works on some phones. But I downloaded the app from the market. Please help.
03-20-2013 10:54 AM
Have called many times. Always told to reboot set-top box and then run self-diagnostics. This works for about 1-2 weeks and then stops working until I do the reboot/diagnostics dance again. This is not an efficient fix for this bad app.
09-06-2013 04:25 PM
09-06-2013 04:29 PM
09-09-2013 03:32 PM
Where on the website do you accept the T&C?
You have to go on the Verizon website and accept the terms and conditions there for this app. I went through this same problem and that fixed it ask tech support but you need a high level tech support person who knows what they are doing!