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FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

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Contributor LBel8
Contributor
Posts: 4
Registered: ‎05-11-2011
Message 51 of 55
(1,060 Views)

Creating a sub account didn't work for me (should it work immediately?).

So I tried something else.

 

I uninstalled the VERIZON FIOS MOBILE app.

 

Restarted my device (I don't know if that part was necessary).

 

Since I didn't have the VERIZON MY FIOS app installed yet, I installed it and signed in with My Verizon username and password with no problem.

 

I then re-installed the VERIZON FIOS MOBILE app.

 

This time when I went to sign in to the mobile app, it already had my user ID listed in that field and I simply had to sign

in with my password.

 

I was able to view some of my recorded shows on the device (while at home).

I just have to wait to see if it works next time I'm away from home.

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Copper Contributor Mrata
Copper Contributor
Posts: 12
Registered: ‎02-18-2017
Message 52 of 55
(814 Views)

Having the same issue here

Copper Contributor Mrata
Copper Contributor
Posts: 12
Registered: ‎02-18-2017
Message 53 of 55
(814 Views)

Is there any fix for this yet? I've been getting this error for two days now. Thanks 

Copper Contributor Lesliecs
Copper Contributor
Posts: 8
Registered: ‎06-13-2016
Message 54 of 55
(803 Views)

Good luck with that.  I've been having this issue for one solid year now.....  also same problem on Dell tablet.  Verizon has NEVER been able to fix it yet.

 

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,649
Registered: ‎11-04-2008
Message 55 of 55
(726 Views)

Have you opened ticket using help feature in app?

I have found them helpful.


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