×

Switch Account

FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Reply
Highlighted
Contributor
Contributor
Posts: 4
Registered: ‎05-11-2011

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 51 of 55
(1,149 Views)

Creating a sub account didn't work for me (should it work immediately?).

So I tried something else.

 

I uninstalled the VERIZON FIOS MOBILE app.

 

Restarted my device (I don't know if that part was necessary).

 

Since I didn't have the VERIZON MY FIOS app installed yet, I installed it and signed in with My Verizon username and password with no problem.

 

I then re-installed the VERIZON FIOS MOBILE app.

 

This time when I went to sign in to the mobile app, it already had my user ID listed in that field and I simply had to sign

in with my password.

 

I was able to view some of my recorded shows on the device (while at home).

I just have to wait to see if it works next time I'm away from home.

Highlighted
Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎02-18-2017

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 52 of 55
(903 Views)

Having the same issue here

Highlighted
Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎02-18-2017

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 53 of 55
(903 Views)

Is there any fix for this yet? I've been getting this error for two days now. Thanks 

Highlighted
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎06-13-2016

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 54 of 55
(892 Views)

Good luck with that.  I've been having this issue for one solid year now.....  also same problem on Dell tablet.  Verizon has NEVER been able to fix it yet.

 

Highlighted
MVP MVP
MVP
Posts: 7,856
Registered: ‎11-04-2008

Re: FiOS Mobile app for Android on Samsung Galaxy Note Pro 12.2

Message 55 of 55
(815 Views)

Have you opened ticket using help feature in app?

I have found them helpful.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.