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FiOS TV app unable to login

FiOS TV app unable to login

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Contributor aaron16
Contributor
Posts: 5
Registered: ‎01-14-2015
Message 1 of 3
(514 Views)

Is anyone else having issues with not being able to login? I can login to the My Fios app but when I use the same information for fios tv it doesn't work. Of course since I cannot logon I can't open up a help case using the app.

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MVP CRobGauth MVP
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Posts: 6,935
Registered: ‎11-04-2008
Message 2 of 3
(448 Views)

Have you tried deleting and reinstalling app?


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Contributor aaron16
Contributor
Posts: 5
Registered: ‎01-14-2015
Message 3 of 3
(411 Views)

yeah. that didn't help. I got the same issue even on a different device.

I ended up calling tech support and they had to reset my account a few times.

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