Yesterday afternoon, my FiOS TV lost the guide and most all channels. I called in and was told to expect it to be fixed in about 2 hours. Well, it's 27 hours later and now I have the guide, but the few channels that are "back" are digitizing and have no sound.... other than WGN... apparently I'm only allowed to watch Cheers reruns.
When is this going to be fixed? I'm tryng to call in again, but have now been on hold and subjected to very bad elevator music for at least 1/2 hour.
I was told yesterday that the issues were centered in Laurel, that may or may not be the case, but this is getting ridiculous.
I am sorry to hear about your service interruption. I have sent you a private message to get some account info from you so I can look this up.
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