FiOS remote vizio problem up down arrows

Reply
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎05-01-2020

FiOS remote vizio problem up down arrows

Message 1 of 1
(580 Views)

I have a new FiOS set top box and wireless remote, paired to a Vizio E70uD3 TV. The FiOS remote “says” it is connected....and mostly it is. It turns the TV on and off. The mute works. The volume and channel buttons work. The input buttons work. 

 

However, the up/down arrows don’t work (when in apps like Netflix), and the menu and stop/start buttons don’e work either. Has anyone found a solution to this? 

JPB

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.