The mini uses the included adapter that plugs into what looks like a headphone Jack on the back of the box. That should have a red, white and yellow connector on one end, and a 4 conductor Jack on the other. Make sure you get the plug all the way into the Jack on the back of the mini. Then yellow goes to the yellow INPUT on the back of the 350, red to the red and white to the white INPUT on the 350 . You have to choose SD, composite, or AV input in the slingbox input menu to see a picture, not HD, component or RGB. Also the remote is the same as the 1100 series boxes so look for that remote coode.
Given that the old remote works, try the VMS1100 option.
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Are you using the Fios box setup in 4K resolution? Try 1080i, not 1080P. Also check the HDMI cables. Sounds like you may have a bad one. Do the boxes work directly to the tv?
I am having the same problem. Does anyone have an answer. I can't control the slingbox without the remote. And I can't find a remote (in the tables) that fits. I have a FIOS one mini that has a Arris IPC4100 remote control and thats not on the list either.
I have the Slinbox 350. The verizon lady told me the boxes have the same connections on the back. THEY DON'T. The Fios mini has a A/V input plug and you use a cable (included) that just gives you the chance to plug in the audio and standard definition video. Mine doesn't work and the tablet shows weak video signal.. So I get audio and no picture while trying to use my tablet to look at my slingbox.
I also see that I can't find a virtual remote control to work at set-up.
The mini uses the included adapter that plugs into what looks like a headphone Jack on the back of the box. That should have a red, white and yellow connector on one end, and a 4 conductor Jack on the other. Make sure you get the plug all the way into the Jack on the back of the mini. Then yellow goes to the yellow INPUT on the back of the 350, red to the red and white to the white INPUT on the 350 . You have to choose SD, composite, or AV input in the slingbox input menu to see a picture, not HD, component or RGB. Also the remote is the same as the 1100 series boxes so look for that remote coode.
