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Fios Remote App

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Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 2,153
Registered: ‎11-10-2009
Message 1 of 4
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Is this app meant to work?

Have it installed on a Galaxy Nexus and am trying to run the remote tab and all it does is says it's not connected to an STB.

In 1/2 hour of trying it once actually showed one of the 4 stb's in the house and apparently connected to it as I managed to change the channel twice but now nada.

 

Is there someting special I'meant to do?  The phone has a wifi connection to the the strongest wifi signal of the 3 wap's in the house.  Is that perhaps the problem?  Am I meant to only connect to the ssid of the fios router?

 

Any hints welcome.

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Silver Contributor III
Silver Contributor III
Posts: 2,070
Registered: ‎08-07-2008
Message 2 of 4
(490 Views)

@viafax999 wrote:

Is this app meant to work?

Have it installed on a Galaxy Nexus and am trying to run the remote tab and all it does is says it's not connected to an STB.

In 1/2 hour of trying it once actually showed one of the 4 stb's in the house and apparently connected to it as I managed to change the channel twice but now nada.

 

Is there someting special I'meant to do?  The phone has a wifi connection to the the strongest wifi signal of the 3 wap's in the house.  Is that perhaps the problem?  Am I meant to only connect to the ssid of the fios router?

 

Any hints welcome.


The multiple waps may be the issue.  Bridging across routers can be problematic.  Try clearing the data and cache for the app in the Android settings before you try to connect.  Information about the STBs MAY be contained in the stored data, and when you change waps that information may not be accurate.

 

Just a thought.

Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 2,153
Registered: ‎11-10-2009
Message 3 of 4
(438 Views)

@PJL wrote:

The multiple waps may be the issue.  Bridging across routers can be problematic.  Try clearing the data and cache for the app in the Android settings before you try to connect.  Information about the STBs MAY be contained in the stored data, and when you change waps that information may not be accurate.

 

Just a thought.


I'm not bridging.  They are cascaded subnets so each router has it's own wap and is it's own dhcp server.  I guess the app can't manage to handle multiple hops although I can connect via rdp from a wokstation on my 192.168.3 subnet thru the 192.168.30 subnet to a server on the 192.168.1 subnet (the Verizon router)  

I guess there is not enough intelligence in the app to be able to do the same

 

Contributor KR8CAOS
Contributor
Posts: 9
Registered: ‎09-11-2013
Message 4 of 4
(406 Views)

That is true, the app is not smart enough to work through your third party routers, it will work properly when it is connected to the Verizon Router SSID.  Unfortunatley 3rd party routers are not supported at this time.

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