Re: Fios STB Models?
tsauter1
Specialist - Level 1

As to the turning off of the HD feature, When I first signed up I got one of the brand new boxes (dont remember the model #) and had all kinds of issues with it. Apparently the issues were very common. Anyway, when the Tech came to replace the box he gave me a 6416 and told me the issue was that Verizon was trying to use 1 box for all features with the ability t turn them on and off, instead of a sd, hd, dvr box etc and that there were lots of bugs in the software.

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