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Fios TV One box not working over HDMI->IP converter

Fios TV One box not working over HDMI->IP converter

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Contributor jscott
Contributor
Posts: 3
Registered: ‎11-22-2019
Message 1 of 6
(474 Views)

My Fios TV One STB does not work over my HDMI to IP converter/transmitter system. The box works fine when I connnect directly to TV over HDMI. But when I put in in my AV closet and run it through the HDMI to IP converter/transmitter and then through a receiver and into the input on the TV, nothing. The TV recognizes the Arris box but then looses connection.  The same configuration worked fine with the older Cisco STB. I really don't want to go back to the old Cisco boxes. Hopnig someone here can help!

 
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Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,213
Registered: ‎06-24-2018
Message 2 of 6
(454 Views)

Try changing the video resolution to 1080 by going to Settings/System/Audio & Video/Video Settings/Video Format. Other than that it might not be compatible. 

MVP clem53 MVP
MVP
Posts: 321
Registered: ‎12-06-2010
Message 3 of 6
(442 Views)

Could also be an HDCP protection issue if the IP converter doesn't have HDCP 2.0 that the Fios box is looking for. You may need another box to give you that.

Contributor jscott
Contributor
Posts: 3
Registered: ‎11-22-2019
Message 4 of 6
(420 Views)

Thanks clem53!...any suggestions for an HDMI to IP transmitter/receiver system that works with HDCP?

 

 

Contributor jscott
Contributor
Posts: 3
Registered: ‎11-22-2019
Message 5 of 6
(407 Views)

That worked! thanks!

MVP clem53 MVP
MVP
Posts: 321
Registered: ‎12-06-2010
Message 6 of 6
(324 Views)

This is a converter that should allow you to use your old IP converter. There are a lot of others out there.

https://www.monoprice.com/product?p_id=15242

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