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Fios TV Xbox 360 Help

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BryanG
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Posts: 2
Registered: ‎10-16-2012

Fios TV Xbox 360 Help

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My family just go Verizon Fios today I held out on getting a cable box, one because I hardly watch TV and two because I knew Xbox had an app were I can stream some channels. I am using an wired Ethernet connection to the Verizon router but my Xbox app keeps saying I'm not a subscriber. Is the Ethernet in the wrong place or is there something I have to do to make the app work?

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prisaz
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Posts: 6,820
Registered: ‎08-23-2008

Re: Fios TV Xbox 360 Help

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@BryanG wrote:

My family just go Verizon Fios today I held out on getting a cable box, one because I hardly watch TV and two because I knew Xbox had an app were I can stream some channels. I am using an wired Ethernet connection to the Verizon router but my Xbox app keeps saying I'm not a subscriber. Is the Ethernet in the wrong place or is there something I have to do to make the app work?


Did you subscribe to TV since you did not get a set top box? If you are double play with phone and Internet only, you will not get any channels on X-Box. The app is only for TV subscribers.

BryanG
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Registered: ‎10-16-2012

Re: Fios TV Xbox 360 Help

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We have the triple play, yet it still isn't working.

prisaz
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Posts: 6,820
Registered: ‎08-23-2008

Re: Fios TV Xbox 360 Help

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@BryanG wrote:

We have the triple play, yet it still isn't working.


I would contact Verizon Tech support directly. I would also advise to have at least on device in the home that supports the Verizon Encryptions. Either a cable card device or One HD STB. Even if you do not have an HD TV, they work great on a SD TV.

 

I believe the $11.99 for the box would be much more satisfying than the minimum TV you may get from a X-Box wit IPTV or clear QAM with a direct connection to a QAM compatible TV Tuner.

 

You should contact Verizon directly for your subscription issues. You may be told that at a minimum you must have one Verizon device. It may be that you can get a digital converter that supplies only SD channels and no guide. $5.99

 

http://www22.verizon.com/content/contactus/

 

diggz313
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Registered: ‎04-29-2013

Re: Fios TV Xbox 360 Help

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if I take my xbox on vacation and connect to a wifi source

will I be able to log in to the verizon app on my xbox and watch tv?

or does the verizon app only work with the set wifi in the household?

thanks

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