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Fios TV app not compatible with FireTV stick

Fios TV app not compatible with FireTV stick

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Contributor ccoager
Contributor
Posts: 1
Registered: ‎07-18-2018
Message 1 of 18
(27,869 Views)

Not sure what the correct forum is to post this but hoping this reachs the correct team.

 

I have reviewed the Fios TV App support page, https://www.verizon.com/support/residential/tv/mobile/fios-tv-app

 

 

On what devices is the Fios TV app supported?
The following mobile devices, smartphones and tablets, are supported: iOS devices running iOS 9 and higher Android devices running Android 4.4 and higher Amazon Kindle and Fire devices running Android 4.4 and higher
The following devices are not supported: Some Android devices with the Intel Processor Blackberry 1 Kindle Gen 1 and Gen 2

According to this support page, the FireTV devices should be compatible.  They are running FireOS 5 which is based on Android 5.x.  They are not listed under the devices not supported section.  When I browse Amazon's app store for the Fios TV app, https://www.amazon.com/Verizon-Services-Corp-Fios-TV/dp/B07CGNSWMC/ref=sr_1_2, the Fire TV stick is listed as not compatible.

 

So what is the deal? Why is the information conflicting?

17 REPLIES 17
Gold Contributor VII
Gold Contributor VII
Posts: 4,360
Registered: ‎10-18-2016
Message 2 of 18
(27,834 Views)

Possibly the fire stick was updated and no longer functions properly until Verizon makes changes. This is just a guess.

 

It happens when manufacturers update firmware or even hardware and it ceases to function properly after said updates.

 

MVP CRobGauth MVP
MVP
Posts: 7,397
Registered: ‎11-04-2008
Message 3 of 18
(27,809 Views)

FIOS App is designed for tablet and cell phone devices.

So it may not work on FireStick (I don't think it works on AppleTv).

Idea I believe is not to give you a STB alternative.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor Skinsfan405
Contributor
Posts: 1
Registered: ‎09-15-2018
Message 4 of 18
(25,808 Views)

I have several Amazon devices including the Fire TV, 4 Firesticks, Cube, and 4 tablets. Why are we not allowed to download the Fios TV app on them when the website says it available on Amazon? I mostly need it on my Fire Sticks

Contributor Termain
Contributor
Posts: 4
Registered: ‎09-23-2018
Message 5 of 18
(25,131 Views)

If you download the Aptoide app and Apps2Fire... You can upload the Verizon FiOS TV App to your FireTV or Amazon Fire stick. You will also need the mouse toggle app installed in order to manuever the app since TVs are not touch screen like your cell phone is. I no longer need a Set Top Box since I use the FiOS TV app which saves $$$$ IMG_20180923_225542.jpgVoila!

 

IMG_20180923_225553.jpgFiOS TV App

 

IMG_20180923_225721.jpgVerizon FiOS TV on Smart Tv

 

IMG_20180923_225741.jpgDetroit Beating New England

 

Nickel Contributor
Nickel Contributor
Posts: 87
Registered: ‎09-26-2010
Message 6 of 18
(24,903 Views)

Yes yes yes.

I am looking for set-up into for smart tv directly to coax. Refuse to pay Verizon another set-top box rental fee! New Visio tv....plugged in coax but it's Wi-Fi not connecting 50ft away from router???? Any ideas?

Silver Contributor IV Silver Contributor IV
Silver Contributor IV
Posts: 868
Registered: ‎06-24-2018
Message 7 of 18
(24,892 Views)

@JRTEMT wrote:

Yes yes yes.

I am looking for set-up into for smart tv directly to coax. Refuse to pay Verizon another set-top box rental fee! New Visio tv....plugged in coax but it's Wi-Fi not connecting 50ft away from router???? Any ideas?


Vizeo TV’s wifi connections are horrible. You will probably have to hard wire to the TV to the router with ethernet.

Contributor Termain
Contributor
Posts: 4
Registered: ‎09-23-2018
Message 8 of 18
(24,871 Views)

He is correct ... *Vizio Smart TVs do not have great reception for Wifi. You might want to move the router into the same room as your television. I'm using a Toshiba 4k and the router is upstairs. Good luck and your correct $12.00/per box is crazy. Happy cord cutting

Contributor Direwolf
Contributor
Posts: 2
Registered: ‎04-20-2013
Message 9 of 18
(24,680 Views)

Verizon is going to make sure the app is not functional on anything you can plug into your TV, because that would cost them $$$ they could get renting set-top boxes.  It won't run on an Xbox or Playstation either.

Ironically, most of the channels are unwatchable on a mobile device unless you are connected to your home router, rendering the app mostly useless.

Verizon uses it as a marketing tool. It is NOT designed to improve customer experience.

Contributor Javalin
Contributor
Posts: 3
Registered: ‎10-08-2018
Message 10 of 18
(23,682 Views)

Just today I switched from Optimum to Fios. I specifically asked if the Fios app worked on my Amazon Fire Stick? I was told absolutely yes.

 

I searched via my stick...no app

 

Am I screwed?

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