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Fios TV outage

Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎03-02-2009

Re: Fios TV outage

Message 11 of 12
I don't usually double post but it's been 8-9 days and I STILL have no signal. I've tried calling them. Yesterday or the day before they left a message saying out box was part of an outage that would be fixed by Today, 3 PM. I still get nothing. I called 5 minutes ago and they said the guide was updating and would take maybe 15 minutes. STILL, wouldn't I get a picture at least? Someone PLEASE help!
Bronze Contributor I
Bronze Contributor I
Posts: 50
Registered: ‎11-10-2008

Re: Fios TV outage

Message 12 of 12

I am without FIOS TV service on my DVR's (7216) in Edmonds,  Washington.   I have also gone through the power recycling steps to no avail.  It stops when the display shows 4 horizontal dashes in yellow and 2 dots slanted vertically - also in yellow.  I was told by Verizon there is a DVR power outage in Washington.   I also have a model 2500 and it is working properly.  There is no estimated time to fix this because they don't know what the problem is.

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