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Fios TV remote not working properly

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Contributor
Contributor
Posts: 1
Registered: ‎07-20-2012

Fios TV remote not working properly

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My remote has the red light constantly on and no matter which button I push, the channels scroll up rapidly then randomly stops.  I have tried replacing the batteries, and pushing the STB button but no fix.  I turned the TV off but certain buttons i.e.. OK, vol, ch, 5 all light up randomly then turn off.  Do I have a possessed remote or is this a simple glitch?  How can I fix this!

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Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎05-21-2010

Re: Fios TV remote not working properly

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If the remote doesn't work properly after replacing the batteries remote is probably bad. You can download In Home Agent on your computer. www.verizon.com/connect  and order a free remote to be shipped to you so you don't have to call.

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Contributor
Contributor
Posts: 1
Registered: ‎02-29-2020

Re: Fios TV remote not working properly

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I planned to do this but the order option on the screen for a new fios remote was $36.00

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Moderator Moderator
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Posts: 1,979
Registered: ‎07-06-2016

Re: Fios TV remote not working properly

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In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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