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Fios TV remote not working properly

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kjt
Contributor
Contributor
Posts: 1
Registered: ‎07-20-2012

Fios TV remote not working properly

Message 1 of 4
(2,695 Views)

My remote has the red light constantly on and no matter which button I push, the channels scroll up rapidly then randomly stops.  I have tried replacing the batteries, and pushing the STB button but no fix.  I turned the TV off but certain buttons i.e.. OK, vol, ch, 5 all light up randomly then turn off.  Do I have a possessed remote or is this a simple glitch?  How can I fix this!

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Pauly
Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎05-21-2010

Re: Fios TV remote not working properly

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(2,680 Views)

If the remote doesn't work properly after replacing the batteries remote is probably bad. You can download In Home Agent on your computer. www.verizon.com/connect  and order a free remote to be shipped to you so you don't have to call.

Cvp
Contributor
Contributor
Posts: 1
Registered: ‎02-29-2020

Re: Fios TV remote not working properly

Message 3 of 4
(474 Views)

I planned to do this but the order option on the screen for a new fios remote was $36.00

GaryDM
Moderator Moderator
Moderator
Posts: 2,202
Registered: ‎07-06-2016

Re: Fios TV remote not working properly

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In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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