My remote has the red light constantly on and no matter which button I push, the channels scroll up rapidly then randomly stops. I have tried replacing the batteries, and pushing the STB button but no fix. I turned the TV off but certain buttons i.e.. OK, vol, ch, 5 all light up randomly then turn off. Do I have a possessed remote or is this a simple glitch? How can I fix this!
If the remote doesn't work properly after replacing the batteries remote is probably bad. You can download In Home Agent on your computer. www.verizon.com/connect and order a free remote to be shipped to you so you don't have to call.
In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!