I have tried several things and can't seem to resolve a problem with all of my TVs being unable to access the internet/router.
Here are the symptoms:
1) Channels like 838/Netflix do not work. Error = Unable to access widget server.
2) Program guide has no information (so DVRs don't record anything)
3) Only the two TVs connected to DVRs get any service. My other 5 cable boxes get stuck on boot-up when they find they have no network connection.
On my ONT, I have solid green lights for PWR, BATT, DATA, NTWK, MGMT.
Flashing amber for LINE/CARRIER
Flashing green for 10/100/1000
Nothing for MoCA.
Self diagnostics on one of the DVRs/TVs:
Valid IP address for LAN, but 0.0.0.0 for WAN, Gateway, and DNS.
EPG Server, Widget Server, and Packages = Failed
I have powered-down/reset the ONT, router, and STBs.
I have held down the reset button on the router.
Not sure what to try next. Any help would be greatly appreciated. And my wife may not kill me if this gets fixed soon...
Did it ever work? If so, did you change anything?
Is internet working on your computers and other devices?
Is the G1100 connected to coax?
What color is the Ethernet jack on the G1100 that's connected to the Ethernet cable from the ONT?
What is the Actiontec switch that is "coming of my coax spiltter?" Ethernet switches don't have coax ports, so this requires more explanation or a model number.
Is the 8-way splitter MoCA rated?