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Fios Tv can no longer be called "STUNNING" after img 1.60 update!

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CharlotteS
Moderator Emeritus Moderator Emeritus
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Posts: 129
Registered: ‎07-31-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 31 of 37
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Hi everyone,

 

Feel free to discuss the issues, but please stick to the support topic and avoid personal comments.  Thanks. 🙂

Yaco
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Posts: 19
Registered: ‎08-28-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 32 of 37
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Hi,

    Ask for Credit or go back. That is what I am planning to do when my 2 yr agreement is done with. I figure if they cannot fix it ALL by Feb. I'll go back to Cablevision.

THx

Lee

Man Very Happy

vik
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Posts: 7
Registered: ‎11-26-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 33 of 37
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I Just spoke with verizon fios tech, they haven't even heard of this update.  They just reset my boxes and escalated the ticket.  What's going on here?
TimSykes
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Posts: 1,059
Registered: ‎10-21-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 34 of 37
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@vik wrote:
I Just spoke with Verizon fios tech, they haven't even heard of this update.  They just reset my boxes and escalated the ticket.  What's going on here?
 
Yeah phone support for fios is not the best, they official fios guys here are good with updating info on the forums here. Everything you need to know is posted in this thread.

 

tdwalker9624
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Registered: ‎12-29-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 35 of 37
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I just had FiOS TV and inet installed today and the first thing my wife and I noticed was how blurry the SD channels look.  Text on these channels is almost illegible.  When is this IMG 1.6.1 supposed to be released? I'm seriously considering going back to Comcast because the pic quality is so poor.

 

 - Tim 

Message Edited by tdwalker9624 on 12-29-2008 12:15 AM
juice421
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Posts: 90
Registered: ‎10-20-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 36 of 37
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It's not just the phone guys ( who pretty much are useless, I just tell them basically what to do) it's also the truck guys too.  Those guys are very nice and they know their technical stuff, but they also have NO CLUE about the problems facing Fios right now, especially the SD PQ issue. 

 

It's so bad that they even complain about the communication problems Verizon has, and woudl you believe that this is a communications company?  It's sad really, with such a great service they have these terrrible issues that keep dragging the service down.  

TimSykes
Gold Contributor III
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Posts: 1,059
Registered: ‎10-21-2008

Re: Fios Tv can no longer be called "STUNNING" after img 1.60 update!

Message 37 of 37
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Everything I have seen and read from Verizon is that the SD picture is on the top of the list of things to fix, along with other things, and will all be fixed with image 1.7. And I believe they have the issue worked out with it, and they are testing it out now. So it should we rolled out any time now. I would think no later the the end of Jan. They just have not been able to give us a solid release date. 
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