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If you find out can you let me know...I have looked everywhere and can't figure out how to do it...
Doing what? Normally when you have it set to use "phone" rather than keyboard mode, you just repeatedly hit the key until the next letter or number on that key shows up. Personally i keep it in keyboard mode.
"Personally i keep it in keyboard mode."
Thats the question at hand: how do you toggle the remote so that its in keyboard mode?