Renegotiated my contract in April. 3 months later you are turning off one of my boxes. On the phone with Tech & Customer Support for over 4 hours. How can I talk to someone who can fix this and not transfer me?
This is mainly a peer to peer support forum.
If you log in to your account online, does it show all of your boxes on your account?
You can also try support via twitter @verizonsupport. I have found them to be helpful in the past.
Start a new topic or ask questions in the open forum.
