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Flashing Green Light on Verizon Fios One Main Box?

Flashing Green Light on Verizon Fios One Main Box?

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Copper Contributor Instegone
Copper Contributor
Posts: 5
Registered: ‎03-04-2019
Message 1 of 13
(16,529 Views)

Could have swore I posted this earlier but its not there.  Anyways there is a flashing green light on my main FIOS One box.  Started a day ago when they were rerunning a fios line in my back yard.  Any idea what this means?

12 REPLIES 12
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Contributor Jfranks
Contributor
Posts: 1
Registered: ‎06-30-2019
Message 2 of 13
(15,601 Views)

I had the same thing for 3 days. A user on another forum provided a solution that works. Unplug your router and then unplug the box for at least 30 seconds. When the router is back online, plug your fios one box back in. Apparently the green flash means there is a software update that can't go through. After you reset, you should be all set.

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Contributor slipnby
Contributor
Posts: 1
Registered: ‎07-20-2019
Message 3 of 13
(13,968 Views)

I tried this solution.  Blight continues blinking after reset.  Do not see menu option to download a software update.  Light has been blinking for 2 weeks.

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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 501
Registered: ‎12-06-2010
Message 4 of 13
(13,928 Views)

Try doing the above again, this time also remove coax from box. After router is done rebooting, power up the box, then reattach the coax. Might work now.

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Contributor Smotherbit
Contributor
Posts: 1
Registered: ‎10-23-2019
Message 5 of 13
(9,051 Views)

Unplugged set top box and detached cable. Green light still blinking!

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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 501
Registered: ‎12-06-2010
Message 6 of 13
(8,876 Views)

Remove coax and power from Fios box. Reboot router, I assume you are using fios quantum router, reconnect fios box power and cable. Box should update.

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Contributor switchtoaltice
Contributor
Posts: 1
Registered: ‎10-29-2019
Message 7 of 13
(7,959 Views)

Was just on hold with verizon for over an hour before I got someone on the line. Was told this flashing green light is normal and told me i could dim it if it was anoying. I guess this must be a new FIOS feature since i never had before yesterday. Verizon is making the decision to switch to Altice an easy choice. 

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Contributor Catdaddy
Contributor
Posts: 3
Registered: ‎10-29-2019
Message 8 of 13
(7,943 Views)

I have the same issue. It appears the system is trying to install a new update that allows you to see the last few channels viewed when hitting the Back button. I have three FiOS One minis, and the install has happened on all of them with no issues. On the main box, however, no installation has taken place, and the light keeps flashing green. I have tried the solution posted in this forum with no luck.

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Contributor cnp2982
Contributor
Posts: 4
Registered: ‎01-15-2013
Message 9 of 13
(7,610 Views)

I was also told it's normal. Can't stop staring at it. Covering it with electrical tape.

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Contributor Catdaddy
Contributor
Posts: 3
Registered: ‎10-29-2019
Message 10 of 13
(7,225 Views)

THIS IS NOT NORMAL! Any rep that says that is either uninformed or lazy.

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