×

Switch Account

Fois 1 remote does not work volume or turn on/off the TV

Fois 1 remote does not work volume or turn on/off the TV

SOLVED
Reply
Highlighted
Contributor Robertlew
Contributor
Posts: 1
Registered: ‎06-19-2019
Message 1 of 3
(6,549 Views)

Just got my Fios 1 yesterday.  I installed it and it works fine except for the remote,it will not operate the volume or turn the TV on or off.  I tried the vaiable or fixed section on the Audio but it does not work.  I have to use the TV remote.  Any help?

2 REPLIES 2
Gold Contributor VI Gold Contributor VI
Gold Contributor VI
Posts: 1,366
Registered: ‎06-24-2018
Message 2 of 3
(6,558 Views)

Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select.

Select the TV brand and model and follow the steps.

Copper Contributor Chipper14
Copper Contributor
Posts: 5
Registered: ‎09-17-2019
Message 3 of 3
(5,636 Views)

Tried many times on LG SMART 4K and DOES NOT WORK! Looks like lots of Verizon customers are having same problem.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.