06-19-2019 07:08 AM
Just got my Fios 1 yesterday. I installed it and it works fine except for the remote,it will not operate the volume or turn the TV on or off. I tried the vaiable or fixed section on the Audio but it does not work. I have to use the TV remote. Any help?
Solved! Go to Solution.
06-19-2019 08:41 AM
Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select.
Select the TV brand and model and follow the steps.
09-29-2019 04:47 PM
Tried many times on LG SMART 4K and DOES NOT WORK! Looks like lots of Verizon customers are having same problem.
01-28-2020 03:43 PM
my remote does work with volume on my Sony 65" XBR65X950G LED TV
tried all Verizon Fios One options - sect tv brand, changing cods, select model number - called Verizon - they sent out a new remote - same issue - they sent out a new Fios One Box - Same Problem - anybody else?