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Just got my Fios 1 yesterday. I installed it and it works fine except for the remote,it will not operate the volume or turn the TV on or off. I tried the vaiable or fixed section on the Audio but it does not work. I have to use the TV remote. Any help?
Solved! Go to Solution.
Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select.
Select the TV brand and model and follow the steps.
Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select.
Select the TV brand and model and follow the steps.
01-28-2020 03:43 PM
my remote does work with volume on my Sony 65" XBR65X950G LED TV
tried all Verizon Fios One options - sect tv brand, changing cods, select model number - called Verizon - they sent out a new remote - same issue - they sent out a new Fios One Box - Same Problem - anybody else?
02-06-2020 06:09 AM
Could have something to do with recent firmware updates to either the TVs, or the Fios boxes. I'd wipe out the remote from the Fios box and start the process over again to see if it works. Powercycle the box before doing the fresh programming. Also check to see if CEC is enabled, and try it disabled, or enabled what ever the opposite of what you have is.
02-09-2020 01:45 PM
Mine was working fine but then the TV prompted me to re-sync. Ever since, the volume won’t work. I now have a new volume bar that doesn’t change the volume. They tried rebooting 3 times, resetting the remote, manual and auto set ups and still doesn’t work.