Fuzzy Picture No Sound
Tondeb24
Enthusiast - Level 3

My tv was working fine last night.  I rolled on top of the remote and the picture is now fuzzy and no sound.  I thought all i had to do was put it back on the right channel but its not working.  I disconnected the tv, set top box for a few minutes  but nothing.  So I went on live chat last night and they are completely useless.  Is it a real person you talk to or is it a computer?  When they said for me to do whatever I did it and then I said it did not fix the problem.  Instead of suggesting something else,   they would just repeat the steps again and again until I ended the conversation.  My husband thinks we need a new tv because it is old but I dont believe thats the case.  Any ideas?

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Re: Fuzzy Picture No Sound
topdog
Specialist - Level 2

Leaning on or dropping the remote might damage the remote but would have no effect on your TV.   Try changing the channel and the volume to see if remote is damaged. 

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Re: Fuzzy Picture No Sound
CRobGauth
Community Leader
Community Leader

DId it maybe change the input to your TV?

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Re: Fuzzy Picture No Sound
Tondeb24
Enthusiast - Level 3

What do you mean?  Right now the picture and sound are fine as long as I watch tv through the Wii.  There must be a simple answer but unfortunately I am not good in solving  these problems.

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Re: Fuzzy Picture No Sound
Tondeb24
Enthusiast - Level 3

Ok forget my last post.  My daughter said the Wii works on her tv not that she can watch tv through it.  

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