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Getting error message on Box. How do I get a new box
GMaFish
Newbie
‎04-04-2020 11:38 AM

The box on top of my TV is giving me an error message.  I've checked all the wiring and it looks OK. How do I get a new box?

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Re: Getting error message on Box. How do I get a new box
clem21
MVP MVP
MVP
‎04-04-2020 03:38 PM
@GMaFish wrote:

The box on top of my TV is giving me an error message.  I've checked all the wiring and it looks OK. How do I get a new box?

Whats the error message and does it come on all the time? Have you tried unplugging the power cord from the box, wait 3 minutes and plug it back in. Also do the same with your router.

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