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Guide Doesn't Work In My Room

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Contributor
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Posts: 1
Registered: ‎04-07-2009

Guide Doesn't Work In My Room

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Our Set-Top-Box is located in the living room. We have tiny black boxes in all the other rooms of the house. The Guide works in the living room but not in any of the other rooms where we have the smaller black box. How do I fix it so the Guide feature works in all the rooms of the house?

 

This is ridiculous if Verizon doesn't let you have it in other rooms.

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Gold Contributor VII
Gold Contributor VII
Posts: 2,325
Registered: ‎08-05-2008

Re: Guide Doesn't Work In My Room

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@Jakeness wrote:

Our Set-Top-Box is located in the living room. We have tiny black boxes in all the other rooms of the house. The Guide works in the living room but not in any of the other rooms where we have the smaller black box. How do I fix it so the Guide feature works in all the rooms of the house?

 

This is ridiculous if Verizon doesn't let you have it in other rooms.


 

The "little black boxes" are the DCT-700 models.  These do not support guide, VOD, or widgets.  This is the lowest cost STB that Verizon offers and is extremely bare bones.  If you want the guide in other rooms you need to move up to the QIP-2500.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

View solution in original post

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Gold Contributor VII
Gold Contributor VII
Posts: 2,325
Registered: ‎08-05-2008

Re: Guide Doesn't Work In My Room

Message 2 of 2
(6,304 Views)

@Jakeness wrote:

Our Set-Top-Box is located in the living room. We have tiny black boxes in all the other rooms of the house. The Guide works in the living room but not in any of the other rooms where we have the smaller black box. How do I fix it so the Guide feature works in all the rooms of the house?

 

This is ridiculous if Verizon doesn't let you have it in other rooms.


 

The "little black boxes" are the DCT-700 models.  These do not support guide, VOD, or widgets.  This is the lowest cost STB that Verizon offers and is extremely bare bones.  If you want the guide in other rooms you need to move up to the QIP-2500.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

View solution in original post

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