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Guide is out in all rooms

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gman6
Contributor
Contributor
Posts: 2
Registered: ‎12-03-2009

Guide is out in all rooms

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My guide just shows no program description available in all rooms.  It started on my reg def stb a few days ago in the bedroom and now is a problem on the hd box in the living room.  I have tried resetting then but it doesnt matter.  Everything else including the picture is fine.  Any advice?

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tsauter
Silver Contributor II
Silver Contributor II
Posts: 372
Registered: ‎09-15-2009

Re: Guide is out in all rooms

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(4,450 Views)

 


@gman6 wrote:

My guide just shows no program description available in all rooms.  It started on my reg def stb a few days ago in the bedroom and now is a problem on the hd box in the living room.  I have tried resetting then but it doesnt matter.  Everything else including the picture is fine.  Any advice?


 

Are you getting any guide data at all? Have you tried reseating the coax on the router and rebooting it?

 



"If your problem has been solved, please mark it as such. Don't forget to hand out your Kudos!"
mleduc3565
Bronze Contributor II
Bronze Contributor II
Posts: 86
Registered: ‎10-27-2009

Re: Guide is out in all rooms

Message 3 of 3
(4,446 Views)

I agree with the router. It's acting exactly like a router problem. Each STB would hold osme guide data for a short time but eventually would run out of data if they can't talk to the router.

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