Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

Guide not working correctly while changing channels

SOLVED
Reply
Highlighted
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎08-12-2009

Guide not working correctly while changing channels

Message 1 of 3
(4,472 Views)

i dont know if im the only on that has this problem but when i change the channel, just by using the channel up button alot of the time the guide goes back to the original channel i was on

 

for example, im on channel 5, the guide says 5, i press channel up and the guide follows then quickly switches back to channel 5, but the picture and channel is still on 6, then go to 7, guide goes back to 5 etc...and sometimes the guide wont go away on the screen and still say the wrong channel

 

does anyone else have this problem, any help as to whats wrong? 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Bronze Contributor II
Bronze Contributor II
Posts: 94
Registered: ‎05-19-2009

Re: Guide not working correctly while changing channels

Message 2 of 3
(4,450 Views)

@cactusleon wrote:

i dont know if im the only on that has this problem but when i change the channel, just by using the channel up button alot of the time the guide goes back to the original channel i was on

 

for example, im on channel 5, the guide says 5, i press channel up and the guide follows then quickly switches back to channel 5, but the picture and channel is still on 6, then go to 7, guide goes back to 5 etc...and sometimes the guide wont go away on the screen and still say the wrong channel

 

does anyone else have this problem, any help as to whats wrong? 


 

This is an ongoing problem many of us are dealing with. Hopefully it will be fixed with 1.7 whenever that comes.

Drewdove

View solution in original post

2 REPLIES 2
Highlighted
Bronze Contributor II
Bronze Contributor II
Posts: 94
Registered: ‎05-19-2009

Re: Guide not working correctly while changing channels

Message 2 of 3
(4,451 Views)

@cactusleon wrote:

i dont know if im the only on that has this problem but when i change the channel, just by using the channel up button alot of the time the guide goes back to the original channel i was on

 

for example, im on channel 5, the guide says 5, i press channel up and the guide follows then quickly switches back to channel 5, but the picture and channel is still on 6, then go to 7, guide goes back to 5 etc...and sometimes the guide wont go away on the screen and still say the wrong channel

 

does anyone else have this problem, any help as to whats wrong? 


 

This is an ongoing problem many of us are dealing with. Hopefully it will be fixed with 1.7 whenever that comes.

Drewdove

View solution in original post

Highlighted
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎08-12-2009

Re: Guide not working correctly while changing channels

Message 3 of 3
(4,444 Views)

ok thanx didnt know if this was asked before or if it was just me

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.