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Guide to show only what channels I pay for

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Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎12-28-2013

Guide to show only what channels I pay for

Message 1 of 13
(21,513 Views)

Someone please tell me FIOS isnt actually worse than comcast!  Ive had this for three days and I already want to tear my hair out with this guide.

It doesnt seem to give you the option of showing just the channels you receive forcing you to either memorize all of the channels or click on them and hope you get a picture instead of the dumb subscribe screen.  On top of that the small boxes force you into memorizing all channels. 

Can someone please tell me if the guide is capable of showing only the channels I pay for (and please dont say add a hundred channels to favorites, I refuse to have to do that for the money I am paying a month plus it negates the "favorites" part of the "favorites".)

On top of this the on demand is garbled along with many channels!  Not a happy customer at the moment. 

arrgh why do cable companies intentionally irritate their customers?  Do they really think Im going to upgrade after this? 

 

12 REPLIES 12
Silver Contributor IV
Silver Contributor IV
Posts: 526
Registered: ‎06-24-2010

Re: Guide to show only what channels I pay for

Message 2 of 13
(21,475 Views)

OK, I won't tell you to "add 100 channels to your favorites," but it's the only way to accomplish what you're looking to accomplish. (There are two favorites lists though.)

Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,797
Registered: ‎12-02-2012

Re: Guide to show only what channels I pay for

Message 3 of 13
(21,469 Views)

When the guide is displayed, press the "option" button on the remote.  Select "subscribed channels."  Press "OK."

 

If you press "guide" while the guide is displayed, it will cycle through various display modes.  You may like these display options better than the default grid.  There are also more guide options in the settings menu that can be used to change how big (or small) various parts of the guide appear.

 

Enjoy!

 

 

Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎12-28-2013

Re: Guide to show only what channels I pay for

Message 4 of 13
(21,452 Views)

I already did this. To be as clear as I can....it does not work.   My guide is set to "subscribed" mode.  It still lists numerous channels that I do not subscribe to which is why I took the time to post here.  When you click on many channels it says you are not subscribed, blah blah press B to troubleshoot or subscribe.  This is the most irritating thing I have seen in years.

It defeats the purpose of subscribe mode if Verizon is still pushing certain channels on you.

Do they have a "real subscribe mode"? or is it just the pretend subscribe mode?

Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,797
Registered: ‎12-02-2012

Re: Guide to show only what channels I pay for

Message 5 of 13
(21,448 Views)

@geotv wrote:

I already did this. To be as clear as I can....it does not work.   My guide is set to "subscribed" mode.  It still lists numerous channels that I do not subscribe to which is why I took the time to post here.


It works for me.  It does list a few channels such as Starz that I don't subscribe to, but not enough that it annoys me.

 

You could try asking Verizon directly to see if they can fix it for you.  Follow the "contact us" link at the bottom of these pages.

 

Good Luck.

 

Silver Contributor IV
Silver Contributor IV
Posts: 526
Registered: ‎06-24-2010

Re: Guide to show only what channels I pay for

Message 6 of 13
(21,447 Views)

Honestly, setting up one of your favorite lists to accomplish this is not that arduous a task. And you can do it on one box, then export those favorites (among other settings) to the FiOS "cloud," where you can then import them to any other DVR or STB in your setup. It may take about 5-to-10 minutes, if that.

Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎12-28-2013

Re: Guide to show only what channels I pay for

Message 7 of 13
(21,413 Views)

I dont believe in supporting things that dont work correctly by finding work arounds.  For this much money and this many people complaining about it, Verizon should have fixed it.  Also, adding all the channels to your favorites negates the benefit of having favorites.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: Guide to show only what channels I pay for

Message 8 of 13
(21,404 Views)

@geotv wrote:

I dont believe in supporting things that dont work correctly by finding work arounds.  For this much money and this many people complaining about it, Verizon should have fixed it.  Also, adding all the channels to your favorites negates the benefit of having favorites.


Seems to me you have  choices:

 

 

 

1) Find another TV service provider).

 

2) Set up one or two Favorites lists with the channels you want (only). There are multiple ways to create a Favorites list: Add all channels and delete the ones you don't want, create an empty list and add the channels you do want via the function in the Menu, create a list with no entries, one entry, two entries, however many you feel like doing, and then add (or delete) channels dynamically using the Options button, or go to My Verizon on the web and find the channel listings and manage your Favorites list(s) from there.

 

You need to understand that Verizon has chosen the Favorites technique to manage the channels you see on the Guide and when you surf, the technique works very well, is easy to use and change as needed, and I doubt Verizon is planning any major functional changes in the future - at least in the near future, they are currently in the process of distributing a new level of the IMG, 1.9.5, and I think it is unlikely there will be another new level any time soon. Just my opinion on that of course.....

 

Good luck with whatever you decide to do.

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.5
Keller, TX 76248 (VHO 1)

Silver Contributor IV
Silver Contributor IV
Posts: 526
Registered: ‎06-24-2010

Re: Guide to show only what channels I pay for

Message 9 of 13
(21,388 Views)

OK, so instead of utilizing an easy work around, continue to view the guide with numerous channels to which you do not subscribe and remain unhappy. Makes no sense to me, but different strokes for different folks and all that I guess.

Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎12-28-2013

Re: Guide to show only what channels I pay for

Message 10 of 13
(21,306 Views)

  Filling your favorites with all of the channels negates the favorite functionality. Ive stated that twice is it hard to keep up?   Thats why its called favorites.  Excuse me if I expect service for what I pay for.   If you are happy with your lack luster service then fine .   Thats why in the first post I said please dont say add them to favorites.  I was trying to avoid the remedial answers.  Looks like I got them anyway.  Since Verizon wont respond evidently its done on purpose, so the correct answer is no it cannot be done.

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