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HBO GO: Why do I have to sign in every time?

Posts: 1
Registered: ‎01-02-2012

HBO GO: Why do I have to sign in every time?

Message 1 of 2

Every time I open a new browser window to HBO GO, I have to sign in again.  I'm accustomed to web sites using cookies to keep me logged in.  Also, it doesn't automatically remember what I've been watching, and navigation is practically nonexistent.  Every time I want to watch another episode of the same show I was just watching, I have to search for it again and browse through all the episodes to get back to where I was.  Why is this site so inconvenient compared to other web sites? 

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011

Re: HBO GO: Why do I have to sign in every time?

Message 2 of 2

Please check your cookie settings. The cookies is what remembers information from the different websites. It's the Verizon website it has to authenticate to. So when you go to the HBO go website, it then authenticates at the Verizon website (a third party site according to your browser since its going outside the HBO go site)


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