Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

HBO Go not working on Apple TV or IOS Device

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎07-15-2013

HBO Go not working on Apple TV or IOS Device

Message 1 of 8
(2,157 Views)
HBO go not working on both Apple TV and IOS device.. It says I don't have the premium package, but I do.. I was using HBO Go last Saturday.

Help anyone?
7 REPLIES 7
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎07-15-2013

Will not recognize HBO subscription for Apple TV?!

Message 2 of 8
(2,176 Views)

Will not recognize HBO subscription for Apple TV?!

Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎07-15-2013

Re: Will not recognize HBO subscription for Apple TV?!

Message 3 of 8
(2,173 Views)

It's doing the same thing on the xbox... 

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎07-15-2013

Re: Will not recognize HBO subscription for Apple TV?!

Message 4 of 8
(2,153 Views)

I'm having the same issue with the browser version and my iPad

Highlighted
Contributor
Contributor
Posts: 4
Registered: ‎07-15-2013

Re: HBO Go not working on Apple TV or IOS Device

Message 5 of 8
(2,133 Views)
I'm having same problem tonight - both hbo go and show time on my iPad AND on my windows pc say I am not subscribed to either service. Both were working Sunday morning.
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎07-15-2013

Re: Will not recognize HBO subscription for Apple TV?!

Message 6 of 8
(2,139 Views)
I too am having trouble getting a valid authorization for either HBO GO OR MAX GO on both my iPad or iPhone.
Highlighted
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: Will not recognize HBO subscription for Apple TV?!

Message 7 of 8
(2,128 Views)

It's everywhere -- not just the apps, but also web access.  See the other thread on HBOGo.

Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎07-15-2013

Re: Will not recognize HBO subscription for Apple TV?!

Message 8 of 8
(2,094 Views)

Not sure how much it's going to help but I'm talking to tech support now...

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.