I had a problem a week ago logging into HBO Go (I susbscribe to HBO) and customer service solved the problem so I could log into it. Now, a few days later, I can't log into HBO Go. It puts up an error message entitled "single sign-in error" that says "To watch videos, you will need to subscribe to FiOS TV with HBO. Order online now."
Well I do subscribe to HBO. And I want my HBO Go.
06-09-2013 09:33 PM - edited 06-09-2013 09:35 PM
You and I are having the same exact issue. I can not login to: HBOGo, MAXGO, WatchEspn, ShowtimeAnytime, Starz or Encore.
I created a thread earlier that I say all of these apps are saying the same thing for me : That I do not have this channel with this Service. OR similar error codes.
So idk if this is truly a FiOS HBO problem speciifically , or that FiOS authentication servers crashed, that affected all the logins for all streaming apps that VZ has.
06-21-2013 09:05 PM - edited 06-21-2013 10:53 PM
HBO GO is out again. It worked for me for literally One day. Now it says that I need to subscribe to HBO . Same thing for Cinemax.
At least WatchESPN is not affected this time. Knock on Wood
Update: after waiting on hold 55 mins, the VZ tech did confirm that the HBO Authentication Servers were down. (again).
It is just about the waiting game now.