Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

HBO and HBO GO

Reply
anab49
Contributor
Contributor
Posts: 3
Registered: ‎06-09-2013

Re: HBO and HBO GO

Message 31 of 88
(3,544 Views)

Having the same problem here. Come on Verizon, get your act together!

mdswbkq
Contributor
Contributor
Posts: 1
Registered: ‎06-09-2013

Re: HBO and HBO GO

Message 32 of 88
(3,490 Views)

I had a problem a week ago logging into HBO Go (I susbscribe to HBO) and customer service solved the problem so I could log into it.  Now, a few days later, I can't log into HBO Go.  It puts up an error message entitled "single sign-in error" that says "To watch videos, you will need to subscribe to FiOS TV with HBO.  Order online now."

 

Well I do subscribe to HBO.  And I want my HBO Go.

thewebcobbler
Silver Contributor IV
Silver Contributor IV
Posts: 659
Registered: ‎12-10-2010

Re: HBO and HBO GO

Message 33 of 88
(3,425 Views)

Nursebajan, 

 

You and I are having the same exact issue. I can not login to: HBOGo, MAXGO, WatchEspn, ShowtimeAnytime, Starz or Encore. 

 

I created a thread earlier that I say all of these apps  are saying the same thing for me : That I do not have this channel with this Service. OR similar error codes. 

 

 

So idk if this is truly a FiOS HBO problem speciifically , or that FiOS authentication servers crashed, that affected all the logins for all streaming apps that VZ has. 

 

 

MarkcusD2
Contributor
Contributor
Posts: 3
Registered: ‎01-23-2013

Re: HBO and HBO GO

Message 34 of 88
(3,375 Views)

I'm having the same issue. It worked a few days ago. Now I get:

 

"To watch HBOGO, you must have HBO premium service on your FiOS TV account. Shop for HBO now."

 

Mntm4n
Contributor
Contributor
Posts: 1
Registered: ‎06-09-2013

Re: HBO and HBO GO

Message 35 of 88
(3,347 Views)
Ditto here. Verizon needs to fix this issue promptly. It's obviously widespread.
thewebcobbler
Silver Contributor IV
Silver Contributor IV
Posts: 659
Registered: ‎12-10-2010

Re: HBO and HBO GO

Message 36 of 88
(3,275 Views)

Have these been fixed yet? 

 

WatchEspn, Starz, Showtime, Encore, and Hbo/Max?

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: HBO and HBO GO

Message 37 of 88
(3,267 Views)

@thewebcobbler wrote:

Have these been fixed yet? 

 

WatchEspn, Starz, Showtime, Encore, and Hbo/Max?


They all work for me.

MKlapper
Contributor
Contributor
Posts: 1
Registered: ‎06-21-2013

Re: HBO and HBO GO

Message 38 of 88
(3,150 Views)
Same issue here. It was working just fine until I tried to use it tonight. Verizon? Anyone?
thewebcobbler
Silver Contributor IV
Silver Contributor IV
Posts: 659
Registered: ‎12-10-2010

Re: HBO and HBO GO

Message 39 of 88
(3,140 Views)

HBO GO is out again. It worked for me for literally One day. Now it says that I need to subscribe to HBO . Same thing for Cinemax. 

 

At least WatchESPN is not affected this time.  Knock on Wood

 

 

 

Update: after waiting on hold 55 mins, the VZ tech did confirm that the HBO Authentication Servers were down. (again).

It is just about the waiting game now.

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: HBO and HBO GO

Message 40 of 88
(3,078 Views)

All of the streaming services are working fine for me.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title