Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

HD Picture Too Large

Reply
Contributor
Contributor
Posts: 2
Registered: ‎01-13-2013

HD Picture Too Large

Message 1 of 5
(5,421 Views)

I just received a QIP 7216 set top box & hooked it to my ancient RCA HDTV via an HDMI cord. The picture is too big for the screen. I have: a) checked all the conntections; b)reset the box several times; c) gone through the "Settings" for picture type; d) troubleshot my tv; e) tried to adjust using the aspect button (D) on my remote. Nothing has worked. Is it possible that the box is too advanced for the tv? Also, the picture is slightly blurry and so is the guide.

4 REPLIES 4
Silver Contributor I
Silver Contributor I
Posts: 227
Registered: ‎12-02-2012

Re: HD Picture Too Large

Message 2 of 5
(5,408 Views)

@caversham9 wrote:

I just received a QIP 7216 set top box & hooked it to my ancient RCA HDTV via an HDMI cord. The picture is too big for the screen. I have: a) checked all the conntections; b)reset the box several times; c) gone through the "Settings" for picture type; d) troubleshot my tv; e) tried to adjust using the aspect button (D) on my remote. Nothing has worked. Is it possible that the box is too advanced for the tv? Also, the picture is slightly blurry and so is the guide.


 

Hello,

 

If you have an older high definition TV and have problems with the picture size on the TV screen,

from your Verizon FiOS TV Remote try:

a) going to Menu -- Settings -- Video Format -- select 720p 16:9 instead of 1080i 16:9.

b) pressing the pound sign '#' a few times to change the Aspect ratio to the best picture fit.

 

If you tried both and still have issues, then there may be a setting or two you'd need to modify right on your TV as well, especially if it is an "ancient" HDTV.  You may need to review your RCA HDTV manual for details.

Most newer TVs have their own way of self-adjusting the picture ratio.

 

Good luck!

 

Contributor
Contributor
Posts: 2
Registered: ‎01-13-2013

Re: HD Picture Too Large

Message 3 of 5
(5,327 Views)

Thanks for the info. I already did all of those things. The old box worked fine. I also do not have sound from the tv now. I have a surround system that is working fine. The 780 gives me a triple screen effect.

Contributor
Contributor
Posts: 1
Registered: ‎11-12-2018

Re: HD Picture Too Large

Message 4 of 5
(2,431 Views)

My picture is too large

Moderator Moderator
Moderator
Posts: 10,430
Registered: ‎03-18-2013

Re: HD Picture Too Large

Message 5 of 5
(2,428 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.