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HD Picture and audio out of sync

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TampaPirate
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎11-18-2008

HD Picture and audio out of sync

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Has anyone else noticed, or maybe it is just me and my older HDTV, that the video and audio on HD channels occasionally is out of sync?
6 REPLIES 6
spacedebris
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: HD Picture and audio out of sync

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are you using a DVR?

 




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Error exists between keyboard and chair.
matcarl
Gold Contributor V
Gold Contributor V
Posts: 1,426
Registered: ‎08-05-2008

Re: HD Picture and audio out of sync

Message 3 of 7
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Yes, I notice once in awhile some channels are out of sync, then another day they are OK, then another day back out again
spacedebris
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: HD Picture and audio out of sync

Message 4 of 7
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If you see them out of sync on a HD box (non DVR), you can try rebooting the stb

 

menu==>settings==>system info and type 2601 using the remote.   This will reboot the stb and correct most minor issues

 

 

If you see this on a DVR, you can try the same thing, but one of the things I have noticed on my dvr is that the sound and pic when out of sync can also be fixed by hitting the pause button for about a sec and then resume. on my dvr it seems like the pic is tring to run ahead of the buffer, but if I pause for just a sec and let everything run just behind the buffer by a sec or so, no more issue. YMMV but works for me

Message Edited by spacedebris on 07-09-2009 10:00 AM



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Error exists between keyboard and chair.
TampaPirate
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎11-18-2008

Re: HD Picture and audio out of sync

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I have a multi room DVR and will try the suggetions. I have noticed it the most on a live broadcast like golf, football, etc and not so much or as bad on movies or broadcast shows.
planofiosuser
Nickel Contributor
Nickel Contributor
Posts: 31
Registered: ‎03-19-2009

Re: HD Picture and audio out of sync

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We have noticed audio out of sync on both HD and non-HD channels at various times and various channels and on our DVR also. I think it is more noticeable on certain type of shows (talk shows, news etc) so my guess is it's happening more than we realize. We never had this issue with DirecTV and it is getting quite frustrating. We've called Tech support several times and there is nothing they can do to help with this issue. It seems ridiculous that a "solution" to a problem is reset it....when that might mean resetting 3-4 times a day.
TampaPirate
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎11-18-2008

Re: HD Picture and audio out of sync

Message 7 of 7
(6,676 Views)
I also never had the problem with DirecTv but I did with Dish.  I came to FIOS hoping it was the solution to all problems.
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