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HD QIP7100 STB making sound? Is this normal?

HD QIP7100 STB making sound? Is this normal?

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Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎05-25-2013
Message 1 of 4
(4,320 Views)

I just received my replacement HD STB because my previous box is broken (it won't power on, the red light behind the optical s/pdif port keeps blinking).

 

My old box was an HD QIP6xxx series, the replacement is a QIP7100. When I power on the device, the area where the figure 8 power cord is connected to in the back is making a strange somewhat loud high pitch noise, maybe a coil whining sound. I'm assuming the noise is coming from the internal power supply/transformer.

 

Anyone else have this?

3 REPLIES 3
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,771
Registered: ‎11-04-2008
Message 2 of 4
(4,303 Views)

More likely a fan.

I seem to remember people complaining about noisy stbs.

Only thing to do is contact support for a new one.


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Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎05-25-2013
Message 3 of 4
(4,289 Views)

When I looked through the holes with a flashlight, I did not see any fan nor could I feel any fan. My previous STB also had no fan. I did contact support for a new one, I just wanted to know if it was just me or it's normal.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 4 of 4
(4,280 Views)

When I had QIP BOXES the non-DVR boxes were virtually silent.  The Dvr were a bit louder because of Disc drive and occassional Fan sounds.

 

I expect a bad box.

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